Swap

Question 1

Can I cancel a swap after confirming?

Accepted Answer

No. Once confirmed, the swap is processed right away and can't be reversed. Double-check the rate, target asset, and amount before tapping Confirm.

Question 2

What if I don't have enough IDR balance to swap?

Accepted Answer

The swap won't go through. Top up your IDR balance first using Top Up, then come back to Swap to continue.

Question 3

What is Swap in Mopay?

Accepted Answer

Swap lets you convert assets directly in Mopay, crypto to IDR or between crypto assets. The rate shown before you confirm already includes the fee.

Question 4

How do I swap crypto to IDR?

Accepted Answer

1. Open the Mopay app and tap Swap on the main page
2. Select the crypto asset you want to convert
3. Select IDR as the destination asset
4. Enter the amount of crypto you want to swap
5. Check the exchange rate and fee shown
6. Tap Confirm

IDR is credited to your Mopay balance right after the swap completes.

Question 5

Which crypto assets can be converted to IDR via Swap?

Accepted Answer

You can currently convert from USDT and USDC to IDR. Check the Swap page in the app for the latest list.

Question 6

What exchange rate is used when I swap crypto to IDR?

Accepted Answer

The rate is set at the moment you start the swap and shown before you confirm. Crypto prices move constantly, so always check the rate before tapping Confirm.

Question 7

How long does an crypto to IDR swap take?

Accepted Answer

Swaps are typically done in seconds. Once confirmed, IDR goes straight to your Mopay wallet.

Question 8

What if I don't have enough crypto balance to swap?

Accepted Answer

The swap won't go through. Top up your crypto balance first using Top Up, then come back to Swap to continue.

Swap

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